Payment, refund and transfer policies (in accordance with the Fair Trading Act)
Enrolment payments for Creative Short Courses can be made by cash, debit, credit or cheque (made payable to Griffith University). To make a payment, please fill in an enrolment and payment form (PDF) and submit it via one of the following methods:
Queensland College of Art, Griffith University
South Bank Campus
Cashier Level 7 Webb Centre (building S02)
226 Grey St, South Bank QLD 4101
Opening Hours: Mon to Fri 9am – 12pm and 2pm – 3pm
Cash, debit, credit or cheque (made payable to Griffith University)
QCA Enterprise, Queensland College of Art, Griffith University
PO Box 3370, 226 Grey St
South Brisbane QLD 4101
Credit or cheque (made payable to Griffith University) only
(07) 3735 6186 (Credit only)
firstname.lastname@example.org (Credit only)
Concession rates can be claimed by full-time students, pensioners, Griffith University staff members and registered Griffith University Alumni. An Alumnus of Griffith University is anyone who has completed a six month course towards a degree program. If you meet this criteria and wish to register for Alumni status visit the Alumni web site for more details. Then simply quote your Griffith Alumni number when you enrol. All concession cardholders will be asked to provide a copy of their card at their first class.
Paying By Installments
QCA Enterprise is happy to accept enrolment payments in installments. A first payment of 10% is required to secure a place in any one (1) QCA Creative Short Course. Asides from this initial deposit, a schedule of payments can be negotiated (generally payments must be completed by the course commencement date). If you wish to pay by installments, please first call (07) 3735 3101 before making any payments. Installment payments cannot be made using the online shopping cart.
Transfer requests be will accommodated prior to course commencement dates provided places are available. Upon request, fees can be transferred to other students (at the discretion of QCA Enterprise), but cannot be transferred to courses commencing the following years.
An administration fee of $20 per course applies when a student withdraws from a course before it commences.
QCA Enterprise encourages students to choose carefully. Fees will not be refunded following the course commencement date if the student has changed their mind, had a change in personal or work commitments or made a wrong selection.
All refund requests must be made in writing (emails are acceptable).
Fees cannot be transferred to courses commencing in the following year.
If QCA Enterprise cancels or delays a course, then a full refund or course transfer will be offered.
Persons about to receive a refund must first complete a Vendor Details form (supplied upon approval of refund) as Griffith University is unable to make payments to non-vendors.
Please note: courses may be cancelled prior to commencement if enrolment quotas are not met.